AsiaMarketingResearch.com



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FAQs

A. GENERAL

Who is AsiaMarketingResearch.com?

AsiaMarketingResearch.com is a portal and division of a leading Asia strategy consulting firm, AsiaBIZ Strategy, for Asia marketing research that will help you develop business plans, marketing campaigns, sales presentations, product development strategies and annual budgeting that are critical to the success and growth of your business.

 

Why use AsiaMarketingResearch.com?

We deliver a comprehensive collection of Asia business intelligence covering Asia markets, industries and companies. We provide the most relevant, current and insightful Asia research available from Asian experts.

 

How can I contact customer service?

Our customer service and research specialists are available by phone at (65)-6788-5052 (Singapore) and by email at customerservice@asiamarketingresearch.com. Customer service hours are 9:00am to 6:00pm Singapore time Monday thru Friday.

 

B. FORMAT AND DELIVERY OPTIONS OF ASIA RESEARCH REPORTS

 

Format & Delivery Options

Get the research you need with our flexible selection of format and delivery options.

 

PDF E-mail From AsiaMarketingResearch.com

We will email you your report(s) as soon as your order is complete.

 

PDF E-mail From Publisher

A PDF version of the report will be sent by the publisher to your username email address.

 

Site License

Avoid copyright violations and buy an electronic copy of a report and permission to share with others. See 'Site Licence' below.

 

Ordering & Delivery

 

How do I order?

Ordering is a simple process. There are four ordering methods available:

 

A. Email Order - This order method is the fastest and leads to a faster dispatch of your product.

B. Order by Fax – Fax order forms can be downloaded from 'Reports' page by clicking on the "Order by Fax" link.

C. Request Pro-forma invoice - If you wish you may request a pro-forma invoice before placing your order. Please send all your details and the product details to us at customerservice@asiamarketingresearch.com

D. Order by Post – Download a fax order form from the 'Reports' page by clicking on ‘Order by fax’ and post the completed form to: Orders Department, AsiaMarketingResearch.com, 10 Anson Road, #30-11, International Plaza, Singapore 079903.

 

What types of payment methods?

We offer the following payment option.

 

1. Wire/Telegraphic Transfer (TT) - Please email us at: customerservice@asiamarketingresearch.com. We will send you our bank payment details.

 

How long does delivery take?

Due to different time zones our customers are located in, the timeline for delivery with each customer can vary. However, we strive to deliver electronic products in the 48 hours subsequent to receipt of payment. 

 

Is it possible to buy 'by the slice'?

We only sell products in their entirety to ensure that results are not taken out of context.

 

Pricing

How are reports priced?

Report prices are set by the publisher, so you need not worry about mark-ups. In fact, we often work with publishers to arrange special offers and promotions that you can view on the Special Offers page.  

 

Is tax added to your product price?

Orders originating outside of Singapore are not subject to tax.

 

Site Licence

Single User Licence

A single user licence allows you, the buyer, to have access to the report at any one time, however you may not distribute it to any one else.

 

Multiple User Licence

A 1-5 user licence restricts access to no more than 5 users.

 

A 1-10 user licence restricts access to no more than 10 users.

 

A 1-15 user licence restricts access to no more than 15 users.

 

Global Site License

A Global Site License provides an effective way to avoid copyright violations by granting discounted, multi-user use for a report. It allows employees to share a report with other Authorised Users, any person employed by the same direct organization of the original purchaser. This does not extend to employees of the parent company or related subsidiaries. When you purchase a Global Site License for a study on our service, AsiaMarketingResearch.com will email a PDF version of the report to you.

 

Authorised Users may:

- Display or print the Licensed Studies for personal use.

- Electronically save the Licensed Studies for personal use.

- Distribute a copy of the Licensed Studies in print or electronic form to other Authorised Users within its organization, including by posting such Licensed Studies on a secure corporate intranet.

 

Authorised Users may not:

- Remove or alter the author's names or copyright notices, other means of identification or disclaimers as they appear in the Licensed Studies.

- Distribute any part of the Licensed Studies on any electronic network (other than a secure corporate intranet), including without limitation the Internet and the World Wide Web.

- Use any or all of the Licensed Studies for any Commercial Use, other than the uses for which the Licensed Studies were intended.

- Distribute the Licensed Studies, in whole or part, to anyone other than other Authorised Users within the Authorised User's organization.


C. ABOUT THE ASIA RESEARCH REPORTS

 

What types of research and reports do you have?

We provide business intelligence and market research reports covering Asia markets, industries and companies that range from short 10-page company profiles to exhaustive 1,000-page industry overviews. The product types that we offer include market research reports, subscription products, directories, database tables, tabular reports, newsletters and much more. The majority of the reports available are stand-alone studies available as Adobe PDF, MS Excel or MS Powerpoint files.  

 

Publishers: Who produces the reports?

The reports are produced by several hundred of the leading research firms and consultancies worldwide. 

 

I want to be your Publisher: How can my reports be included on the site?

If you're interested in having your reports distributed through our service, please email us at publisher@asiamarketingresearch.com for our publisher partner form. Then, complete it and return it to us. Our publisher servicing team will contact you.

 

Our Policies

 

Return Policy

Due to the nature of the information being sold, we unfortunately cannot accept returns of products once they have been delivered. Please be sure to read all available information about a report before you place your order. 

 

Payment-first Policy

Due to the nature of the products that we provide, it is our policy not to deliver a product until we have received payment in full.

 

Refund Policy

Due to the fact the goods we provide are consumed as soon as they are received we do not provide refunds for orders once you have received them.

 

Cancellation Policy

In general we cannot accept the cancellation of an order once it has been placed. Occasionally however, we will consider the cancellation of an order on an individual order basis.

 

 

 


     AsiaBIZ Strategy Pte Ltd.